Menu
OTA-IRVING
  • HOME
  • SHOP
    • 2D Massage Chairs
    • 3D Massage Chairs
    • 4D Massage Chairs
    • OSAKI
      • Osaki OS-Champ
      • Osaki OS-Bello
      • Osaki OS-Hiro LT
      • Osaki OS-4000XT
      • Osaki OS-7200H Pinnacle
      • Osaki OS-4000LS
      • Osaki OS-4000T
      • Osaki TP-8500
      • OSAKI OS-ASTER
    • OSAKI PRO
      • OSAKI OS-PRO MAESTRO
      • Osaki OS-4D Pro Maestro LE
      • OSAKI OS-4D PRO PARAGON
      • Osaki OS-Pro 4D Escape
      • Osaki OS-Pro Ekon
      • Osaki OS-Pro First Class
      • Osaki OS-Pro Yamato
      • Osaki 3D-Pro Cyber
      • Osaki OS-Pro Honor
      • Osaki OS-Pro Admiral
      • Osaki OS-Pro Alpina
      • Osaki Pro Maxim
      • Osaki OS-Pro Omni
      • Osaki OS-Pro SOHO
      • Osaki OS-3D Pro Dreamer
      • Osaki OS-Pro Capella
    • Japanese Massage Chairs
      • INADA ROBO
      • INADA 3D DREAMWAVE
      • Osaki-JP Premium 4S Japan
      • Osaki-JP Premium 4.0 Japan
    • OTAMIC
      • Otamic 2X Compact Chair
    • PORTABLE MASSAGER
      • O Hydrogen Water Bottle
      • Otamic Massage WAVE Gun V
      • Otamic Massage Gun
      • Osaki Neck Tens Massager
      • Osaki Shoulder Heating Shawl
      • Osaki KneeMedic PAD
      • Osaki LED Therapy Dome
      • Osaki OS-RK181
      • Osaki OS-C130
      • Osaki OS-AA01 Hand Massager
      • Osaki OS-AA03 Neck Massager
      • Osaki OS-AA10 Eye Massage
      • Osaki OS-AA12 Neck Massager
      • Osaki OS-AA14 Neck Massager
      • Osaki OS-AA15 Neck Massager
      • Galaxy GA-052
      • J1 JADE MAT
      • 2 JADE PHOTON MAT
  • About
  • HELP & SUPPORT
    • Contact us
    • FAQs
    • Shipping & Handling
    • Warranty
    • Sales Policy
  • HOME
  • SHOP
    • 2D Massage Chairs
    • 3D Massage Chairs
    • 4D Massage Chairs
    • OSAKI
      • Osaki OS-Champ
      • Osaki OS-Bello
      • Osaki OS-Hiro LT
      • Osaki OS-4000XT
      • Osaki OS-7200H Pinnacle
      • Osaki OS-4000LS
      • Osaki OS-4000T
      • Osaki TP-8500
      • OSAKI OS-ASTER
    • OSAKI PRO
      • OSAKI OS-PRO MAESTRO
      • Osaki OS-4D Pro Maestro LE
      • OSAKI OS-4D PRO PARAGON
      • Osaki OS-Pro 4D Escape
      • Osaki OS-Pro Ekon
      • Osaki OS-Pro First Class
      • Osaki OS-Pro Yamato
      • Osaki 3D-Pro Cyber
      • Osaki OS-Pro Honor
      • Osaki OS-Pro Admiral
      • Osaki OS-Pro Alpina
      • Osaki Pro Maxim
      • Osaki OS-Pro Omni
      • Osaki OS-Pro SOHO
      • Osaki OS-3D Pro Dreamer
      • Osaki OS-Pro Capella
    • Japanese Massage Chairs
      • INADA ROBO
      • INADA 3D DREAMWAVE
      • Osaki-JP Premium 4S Japan
      • Osaki-JP Premium 4.0 Japan
    • OTAMIC
      • Otamic 2X Compact Chair
    • PORTABLE MASSAGER
      • O Hydrogen Water Bottle
      • Otamic Massage WAVE Gun V
      • Otamic Massage Gun
      • Osaki Neck Tens Massager
      • Osaki Shoulder Heating Shawl
      • Osaki KneeMedic PAD
      • Osaki LED Therapy Dome
      • Osaki OS-RK181
      • Osaki OS-C130
      • Osaki OS-AA01 Hand Massager
      • Osaki OS-AA03 Neck Massager
      • Osaki OS-AA10 Eye Massage
      • Osaki OS-AA12 Neck Massager
      • Osaki OS-AA14 Neck Massager
      • Osaki OS-AA15 Neck Massager
      • Galaxy GA-052
      • J1 JADE MAT
      • 2 JADE PHOTON MAT
  • About
  • HELP & SUPPORT
    • Contact us
    • FAQs
    • Shipping & Handling
    • Warranty
    • Sales Policy

​
Shipping & Handling Information


Shipping Rates & Policies

  • All standard shipping is a curbside delivery service. This offer covers most items shipped by ground within the contiguous U.S. By curbside delivery, massage chairs will arrive UNASSEMBLED in its original factory boxes unless otherwise mentioned. The trucking company will deliver the items to your driveway or entryway, and you will be responsible for entering it into your residence or business. Since massage chairs are heavy, you may require assistance from a friend or a family member.

  • Threshold Delivery : With threshold delivery mode, massage chairs will be delivered to the nearest ground level entrance of home, business, or apartment building. [EXTRA COST]

  • White Glove Delivery : With white glove delivery, massage chairs will be hand-delivered into your destination and assembled together. White glove delivery need to add about 1-2 weeks to the standard lead time of delivery. Choose the shipping method as White Glove Delivery if you want the service. [EXTRA COST]

    **NOTE**
    All White Glove Services is a one time service that is non-refundable nor do they cover any return service. Once the service has been signed off for completion of service, the delivery agent will not return to do further services that may not have been completed on their initial visit.  It is vital for the customer to fully inspect and test the product before signing off the completion of service.

  • Please provide a valid street address with each order (we are currently unable to ship to P.O. boxes). Additional charges apply to rush and international shipments, including Alaska, Hawaii and Puerto Rico. Shipping costs are listed beside each product. If there is no price, you can call to get a quote (this is especially prevalent for the higher weight items).


Canadian & International Orders

  • Canadian Orders: 
    Canadian orders are subject to duties, taxes are the responsibility of the customer and must be paid upon receipt of shipment. Contact your customs office for more information on duties, taxes and restricted products. The estimated time of delivery for Canadian orders is 2-3 weeks.
 
  • International Orders: 
    Duties, taxes and customs are the responsibility of the consumer and must be paid upon receipt of the shipment. These rules vary by country, and your local government determines duty and customs charges. All international orders must be paid for by credit card.


How Fast Will You Receive An Order

All orders are processed between 7 a.m. and 5 p.m. (PST), Monday through Friday. Your order will try to be shipped within 48 hours, unless otherwise noted. Please see Shipping Information for delivery and shipping policies.
Picture
COPYRIGHT© 2019 OTA-IRVING.COM ALL RIGHTS RESERVED.
 
OUR STORE

​About us
​

HELP & SUPPORT
​

Q&A
Contact us
​
Shipping & Handling
Warranty
Sales Policy


OTA IRVING LLC
 
3558 W. Airport Fwy
Irving, TX 75062


972-399-0157

OPENING HOURS
​

MON - SAT: 11AM - 6 PM
SUN: 12 PM - 5 PM


Book Online
Visit us! Our showroom is open.